Having a trusted partner that is dedicated to providing expert resources with an extensive knowledge base to eliminate detrimental downtime and stress on your IT department and infrastructure.
Advanticom’s unique approach to managed services encapsulates the vast experience of our technology consultants with the commitment, responsiveness, and trust needed from an enterprise partner. Our 24/7, US-based, ISO 27001 and ITIL certified industry experts deliver a full range of solutions designed to help you in the capacity that fits your organization.
Advanticom is the partner you need to free up those internal resources to focus on the projects that drive growth and revenue. Advanticom provides constant network support and management of your infrastructure (24/7/365). Our support offerings allow your organization to benefit from having highly-qualified, certified and technical staff at your disposal and for anywhere your team is located. Our team is comprised of Level 2 and Level 3 experts who work within strict response time standards that keep tickets moving toward a resolution. We pride ourselves on having a first call resolution rate of 98% which is significantly higher than the industry average of 70%.
Advanticom prides itself on establishing strong relationships with every client, getting to know their pain points, their successes, and their plans for the future. Our managed services provide complete solutions ensuring proactive management and complete client satisfaction. Advanticom believes in using a strategic approach to design, deliver, manage and improve the way IT is used within an organization resulting in the technology aligning with all business objectives. We will help your systems achieve optimum functionality now and will be there with guidance and support into the future.
Whether your organization is moving to our fully-automated services model or just monthly patching, our team will provide a seamless and hassle-free transition that gets your team breathing easier and your organization quickly benefiting from our support. Advanticom’s managed services offering gives complete flexibility in the design of your solution, to be tailored to what you need, when you need it and enabling access to numerous resources to protect and enhance your infrastructure.